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PRIVACY POLICY

A LEGAL DISCLAIMER

Thaivana Direct makes every effort to protect your personal information; however, we cannot guarantee complete security of data transmitted online. While we take reasonable steps to safeguard your privacy, the use of our website and services is at your own risk. We are not liable for any loss, damage, or unauthorized access arising from third-party actions beyond our control.

PRIVACY POLICY - THE BASICS

At Thaivana Direct, we respect your privacy and are committed to protecting your personal information. We collect only the data necessary to process your bookings, provide services, and enhance your travel experience. Your details are kept secure and never shared with third parties, except as required to deliver your confirmed services. By using our website, you consent to this policy.

PRIVACY POLICY - DETAILED

  • Information We Collect

    • Personal details such as name, email, phone number, and payment information.

    • Travel preferences, booking details, and special requests.

    • Non-personal data like browser type, device, and cookies for website performance.

  • How We Use Your Information

    • To confirm bookings, process payments, and deliver travel services.

    • To personalize itineraries and enhance your travel experience.

    • To communicate updates, offers, and important travel information.

  • Data Sharing

    • We may share necessary details with trusted third-party partners (e.g., hotels, airlines, tour operators) to fulfill your booking.

    • We do not sell or rent your personal data to any third party.

  • Data Security

    • We use secure systems to protect your personal information from unauthorized access, disclosure, or misuse.

  • Cookies

    • Our website may use cookies to improve functionality and user experience. You can choose to disable cookies in your browser settings.

  • Your Rights

    • You may request access, correction, or deletion of your personal data at any time by contacting our support team.

  • Policy Updates

    • Thaivana Direct reserves the right to update this Privacy Policy as needed. Changes will be reflected on our website.

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